top of page

Facilities & Services

Bag wrapping at Heathrow

Seal your suitcase, backpack, box or carry-on baggage in tough tamper-proof plastic film and it'll be that much more secure.

The Excess Baggage Company provides baggage wrapping services at its facilities in the terminals at Heathrow.

Excess Baggage will securely wrap almost any item of luggage and can also provide packing services for outsized items.

Prices

£12.50 per bag

Cash machines

Cash dispensers (ATMs) are available before and after security control in every terminal at Heathrow.

Most cash machines accept UK bank and building society cards without surcharge. They also accept major credit cards.

You can find cash machine locations using our interactive terminal maps.

Heathrow Wi-Fi and internet access

Need to be online while you're on the move? You can work, browse and keep in touch via wireless broadband (Wi-Fi) or using internet-connected PCs.

Free Wi-Fi at Heathrow

There's Wi-Fi available throughout the terminal to help you stay in touch or plan your travels. Just choose _Heathrow Wi-Fi and follow the on-screen instructions. Once registered, you'll receive free Wi-Fi for the duration of your stay at Heathrow.

Wi-Fi FAQs (128KB PDF)

Faster Wi-Fi with Heathrow Rewards

Members of our Heathrow Rewards loyalty programme can enjoy up to five times faster Wi-Fi.  Not a member? Join now for free at heathrow.com/rewards

Join Heathrow Rewards

Pay-as-you-go Wi-Fi

If you want to upgrade your Wi-Fi service, one of our pay-as-you-go packages should suit your needs.

Internet terminals

There are free computer desks with broadband access in every terminal, operated by Arqiva – you'll find locations on our terminal maps. 

Heathrow terminal maps

Contact us: +44 123 456 789

Email: customercare@heathrow.com

Join our mailing list

Never miss an update

  • Twitter Social Icon
  • Instagram Social Icon
  • Facebook Social Icon
  • YouTube Social  Icon
bottom of page