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Baggage reclaim

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After passport control, follow signs for Arrivals and you will come to the baggage reclaim area.  

Look for your flight on the information screens. When your bags are ready the carousel number will be shown. Free baggage trolleys are provided in the reclaim hall.

Baggage enquiries

Baggage handling and delivery is your airline’s responsibility from check-in to collection. If you need to make a baggage enquiry please contact your airline or handling agent via the desks in baggage reclaim.

If you have left anything on board an aircraft or airline bus, please contact the airlineimmediately. 

Contact us: +44 123 456 789

Email: customercare@heathrow.com

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